Shipping and Returns
Escama Studio ships online orders to US and International locations. Our standard method of shipping is Priority MailŪ for domestic and International Priority AirmailŪ for International. The average time-in-transit for domestic parcels is 2-3 days.
U.S. Standard Shipping Rates
| $0.01—$39.00 |
$5.20 |
| $39.01—$84.00 |
$6.80 |
| $0.01—$39.00 |
$5.20 |
| $84.01—$105.00 |
$12.50 |
| $180.01 AND UP |
$13.50 |
International shipping rates vary by country and region. Rates for International shipments are calculated automatically and may be previewed prior to check out. International customers are solely responsible for any other fees that may occur such as tariffs, duties and brokerage.
When Orders Ship
Most items will ship within 1 or 2 days from the time when the online order is made. In the event that an item becomes unavailable we will inform you of the expected ship date by e-mail. If the estimated ship date is not acceptable, you will have the option to cancel your order at that time.
Damage Claims
Damage claims on shipped items must be made within 48 hours of package arrival. Please inspect your purchases immediately upon receipt as no claims can be made after 48 hours. Please contact Escama Studio immediately at: online@escamastudio.com.
Return Policy
Escama Studio will accept exchanges / returns of online sales within 30 days from shipment of goods. Returns for items bought in stores must be directed to the store where the item was purchased.
Here is how to make a return:
- The item must be in its original and unused condition with original hangtags attached.
- Include a copy of your sales receipt, return address, phone number, instructions in the box.
- Insure your shipment for the value of the item. Use a shipping method that is traceable (e.g. Priority MailŪ, UPS, FedEx, DHL).
- Mail to the following address:
Escama Studio
32 Langton Street
San Francisco, CA 94104
Exchanges and refunds will be processed within one week upon receipt of the returned item.
Sales Tax
Online purchases are subject to 7.25% California sales tax for orders shipped to addresses in California. Residents in other states are responsible for complying with local state tax laws.
| 
